Posts

Showing posts from September, 2026

The Most Dangerous Word in Agentic AI Is “Timeout”

Image
Transaction Boundary Failures — and the infrastructure we need before agents are trusted with real-world actions A customer asks an AI agent to upgrade an account. The workflow looks harmless. First, charge the card. Then update the subscription ledger. Then provision the new entitlement. The agent calls the payment API. The payment provider charges $500. And then the connection times out. What happened? That sounds like a simple question. It isn't. The agent knows that it did not receive a successful response. It does not know that the charge failed. Those are two very different things. The payment may have failed before reaching the provider. The payment may still be processing. Or the payment may have completed perfectly and only the response was lost somewhere between the provider and the agent. Now imagine what happens when we put an LLM in the middle of this uncertainty. “The payment request timed out. I still need to complete the upgrade. Let me try again.” That sentence so...

Vital by ShareCapsule: Building a Local-First Daily Wellness System

Image
Most wellness apps begin with a category: meditation, exercise, sleep, journaling, or habit tracking. We started from a different question: What are the small actions that help someone support their day as a whole? That question gradually became Vital by ShareCapsule , a mobile-first, installable wellness PWA built around breathing, movement, learning, recovery, connection, and reflection. The goal is not to build another app that asks people to achieve perfect scores or maintain endless streaks. The goal is much simpler: Make small positive actions easy to start, repeat, and understand. Vital is currently built as a local-first Progressive Web App. It does not require an account for the core experience, and the current product stores activity history, routines, settings, wellness check-ins, gratitude metadata, learning reflections, and sleep check-ins in the browser rather than sending them to a central cloud database. Why we built it this way Modern wellness products often become com...

AI Agents Are Easy to Demo. Making Them Safe to Run a Business Is the Hard Part.

Image
AI agents can now be built surprisingly quickly. Connect an LLM to a few APIs, expose some tools through MCP, add a workflow, and within hours an agent can create tickets, modify cloud resources, update databases, send messages, provision infrastructure, or trigger business processes. That is exciting. But once agents start performing real-world actions, a much harder engineering problem appears: What happens when an agent completes steps 1 and 2, but step 3 fails? What if the network times out and we do not know whether an external API actually completed the operation? What if two instances of an agent attempt to recover the same workflow? What if an AI agent is authorized to inspect an environment but should not be allowed to modify production? What if a low-risk operation can run automatically, while a high-risk operation needs human approval? At that point, the problem is no longer primarily about prompting or LLMs. It becomes a problem involving: distributed systems transaction ma...